Since Autodesk has changed the purchasing process recently, we’d like to let you know that there is an option to manually turn on and off your Auto Renewal within your Autodesk account for your subscription contracts.
Lets begin here: https://www.autodesk.com/support/account/manage/billing/renew
A few things to know about renewing a subscription:
- Renewal pricing – Renew before your subscription expires to save when compared to buying a new subscription. Excludes monthly terms.
- Trial subscriptions — Trial software can’t be renewed or extended. To continue using the product, you need to buy a subscription. See Convert a trial to a subscription for more information.
- Expired subscriptions — You can’t restart expired subscriptions. To renew access to software and services, get a new subscription online or from an authorized Autodesk partner.
- Changing a subscription term length — In some regions, you can change your subscription term (for example, from a monthly to an annual subscription) in Autodesk Account or by contacting support. If neither option is available, let the original subscription expire and get a new one with a different term.
Now lets look at the process on how to change it:
Renew automatically
To ensure that your renewal is successful on the renewal date, your recurring payment method must be valid and auto-renew turned on.
- Sign in to your account.
- In the subscription list, select a product to open the subscription details and review the payment method on file.
If you see a Manage button, see the following Change Renewal by Order Number steps. - Click Turn Auto-renew On to ensure automatic renewal processes on the renewal date.
- Follow the instructions to complete the change.
Change a renewal by order number
In some cases, you see a Manage button when you select a product subscription. Locate the order number from your original order confirmation email and follow these steps:
- Sign in to your account, and on the product, click Manage to open the Look Up Your Order page.
- Enter your order number and order password. Click Search.
Note: If the order number is already filled in, it may be incorrect. Check that the order number matches your confirmation email. If you have forgotten your order password, click the link to reset at the bottom of the Look Up Your order page. - Click Manage Auto-Renewal Plan.
- Select On to enable automatic renewal, or Off to cancel. Renewals process on the renewal date.
If you are unable to access the Look Up Your Order page from your account, use one of the following links, depending on your region. The link is also accessible from your original order confirmation email.
- US Look Up page (products bought before September 1, 2017)
- US Look Up page (products bought after September 1, 2017)
- Australia Look Up page
- Europe (except the UK) Look Up page
- Japan Look Up page (products bought before April 7, 2020)
- Japan Look Up page (products bought after April 7, 2020)
- Japan Look Up page (For customers who purchased from an Autodesk Sales Representative and renewed through their Autodesk account page or email.)
- New Zealand Look Up page
- UK Look Up page
- India Look up page
Renew manually
You must renew your subscription or purchase order manually in some cases (for example, paying with Alipay, Konbini, or a wire transfer). Beginning 90 days before expiration, your renewal options are visible in Autodesk Account. You are also sent an email notifying you that you can renew.
To view your available renewal options in your account:
- Sign in to your account and click Billing and Orders > Subscriptions and Contracts.
- In the subscription list, select a product to see renewal options.
- Choose one of the following:
- If you have the option to renew online, click Renew. Your renewal is added to a cart, where you can review pricing and complete the purchase.
- If purchased from an authorized Autodesk partner, their contact information is displayed. Contact them directly to renew. Your authorized Autodesk partner may also reach out to you directly with renewal options.
To avoid losing access to your software, and to maintain your special renewal pricing, renew your subscription before the expiration date.
Renewal pricing exclusions
With special renewal pricing you may save 5% or more when compared to purchasing a new subscription—savings is based on Autodesk’s suggested retail price (exclusive of applicable tax) and may vary by product, country, customer or how you purchase – direct from Autodesk.com or through an Autodesk Partner.
Special renewal pricing is subject to change at any time and excludes discounts, promotions, monthly subscriptions and select products including, but not limited to:
- Arnold
- Assemble
- AutoCAD Inventor LT Suite
- AutoCAD LT with CALS Tools
- AutoCAD Web
- Build
- Fusion 360 with EAGLE Standard
- Flow Production Tracking
- Takeoff
Lastly: https://www.autodesk.com/buying/renewal#renew-subscription
Renew online
In Autodesk Account, go to Billings and Orders > Subscriptions and Contracts, select a product, and do one of the following:
- For subscriptions on auto-renew: To ensure your renewal is successful, make sure your recurring payment method is valid and auto-renew is on.
- For subscriptions that must be manually renewed: Click the Renew button in your renewal reminder email or navigate to the Subscriptions and Contracts section in Account. If online renewal is available, the option will display beginning 90 days before expiration.
Renew with a Partner – like us – Seiler Design Solutions
If the auto-renew or manual renew options are not available in Autodesk Account, renew with your Autodesk Partner or contact us for assistance.
- To renew with your Partner, find their contact information in the Subscriptions and Contracts section of your account.
- For help with renewing, feel free to reach out to us today to assist you.
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