Users who have access to BIM360 Design and are assigned to a Project who wish to use Collaboration for Civil 3D will need to have the service entitlement assigned to them by the Contract Manager/Administrator or Software Coordinator/Secondary Admin.  It is unassigned by default.

You will receive the following, or similar, if the service has not been assigned while attempting to use the collaboration service for Civil 3D:

In the Autodesk Account Portal, Contract Managers and Software Coordinators will need to select and activate Collaboration for Civil 3D for each user that is to have that entitlement.  See this example image below:

 

 

A user will see the following in their Autodesk Account portal if the service has been assigned to them:

 

If you have any further questions, please email me at [email protected].