Autodesk Account Management: Managing Users

Add New Users

In Autodesk account, admins add and remove users to and from teams. A team is the central place where admins manage users, assignments, and settings. The team includes users added through Autodesk account, guest users, and users working in Autodesk cloud collaboration products.

To give users access to Autodesk products and services, an admin can:

  • Invite users individually or import them in bulk through Autodesk account. If users don’t have an existing Autodesk account, they’ll receive a confirmation email with a link to create an account with their own email and password.
  • Add them automatically through just-in-time (JIT) provisioning with single sign-on (SSO). JIT provisioning automatically creates accounts for new users and adds them to your team when they sign in to Autodesk for the first time with SSO.
  • Add them through directory sync. With directory sync, you can create user groups in your organization’s directory that can be automatically synced to your team in Autodesk account. This allows new users to join your team without needing to sign in for their account to be created.
  • Add them through hubs. Using a hub, you can manage members and their permissions to let your team securely store and share data and work on projects across Autodesk collaboration products (currently BIM/ACC, Flow Production Tracking, Forma, and Fusion).

Add New Users Individually

    1. Select User Management > By User in the navigation menu.
    2. Select a team to which you want to invite users and click Invite Users.
    3. Enter a user’s first and last name and email address.
    4. Click Send Invite.

Users with an existing Autodesk account will appear as Verified in your team.

Users without an existing account will appear as Invited in your team and will receive an email invite to create an account. Invited users have seven days to create their account via the link in the email invite.

  1. The guided setup information that appears in your account for 30 days after a subscription begins identifies users who haven’t yet verified their accounts. After 30 days, you can go to User Management > By User to see whether a user’s account has the status of Verified or Invited.
  2. If the seven-day period lapses before a user has verified their account, check that their email address is correct and resend the invitation:
    • Go to User Management > By User
    • Select the user and click Resend Invite.

Remove Users Individually

Primary, secondary, and SSO admins can remove users from Autodesk Account. Removing a user revokes their access to products and services, but it doesn’t delete their personal Autodesk Account.

From User Management:

  1. Select User Management > By User (you will only see User Management if you are an admin).
  2. Select a user.
  3. Click the Remove User icon (trash can by the user’s contact information).
  4. In the confirmation window, click Remove User.

Remove Users In Bulk

  1. Sign in to your account at manage.autodesk.com and click User Management > By User.
  2. Click the checkbox to select one or more users. A banner displays to show how many users you have selected.
  3. Click Remove From Team.
  4. In the confirmation window, click Remove.

To find out more info on this topic, including how to import users with a .CSV file and how to manage access to cloud collaboration sites, head over to this Autodesk Article.

Thanks for reading! I hope the information was helpful.

-Luke