Autodesk 2019 products have been released and some users are starting to install them, but are running into network licensing issues.

After starting, users with a multiuser subscription license are getting the following error or similar:

“Licensing error – Network License Not Available – Error [0.0.0]”

For Autodesk 2019 products, you must install the latest version of the Autodesk Network License Manager v11.14.1.3. You must uninstall the old version of the NLM, and dowload and install the latest version to use your 2019 license file.

The latest version of the Network License Manager can be found via this link:

https://knowledge.autodesk.com/customer-service/network-license-administration/get-ready-network-license/download-the-network-license-manager

Setup and configuration of the Network License Manager for Windows can be found via this link:

https://knowledge.autodesk.com/customer-service/network-license-administration/install-and-configure-network-license/windows/configuring-windows-license-server

If you have any questions or run into any problems, please contact us at [email protected]