Scheduled Maintenance Notice:

Autodesk will perform scheduled maintenance on November 19, 2023 starting at 7:00 AM UTC (2:00 AM ETC) to optimize database performance on both the North American and European data centers. During this time, the following ACC and BIM 360 products/services will be unavailable and users are expected to see page loading errors from 7:00 AM UTC until 9:00 AM UTC:

  • Autodesk Docs
  • BIM 360 Docs
  • Autodesk Cost Management
  • BIM 360 Cost Management
  • ACC Reports
  • BIM 360 Reports

The following products/services will be partially impacted from 7:00 AM UTC until 9:00 AM UTC, November 19:

  • ACC Admin Console
    • Unable to create/update projects, roles, and export members
  • BIM 360 Account Administration
    • Unable to create/update projects, users, companies, and roles
  • Autodesk Build
    • Unable to access Cost, Insight, Sheets, Files, and Reports. Users are expected to see page loading errors. Data will be available in offline mode on the mobile app
    • Unable to run reports on or export Issues, Forms, Photos, RFIs, Submittals, Meetings, Schedule, Assets, Project members, and As-built export
    • Unable to invite users or specify product access
  • Autodesk BIM Collaborate
    • Unable to access Docs, Insight, and Reports. Users are expected to see page loading errors
    • Unable to run reports on or export in Issues, Meetings, and Project member export
    • Unable to invite users or specify product access
  • Autodesk Takeoff
    • Unable to interact with Files and publish sheets
    • Unable to invite users or specify product access
  • Autodesk Construction Cloud Data Connector
    • Data extraction requests will be paused and will be placed in a queue. Services will resume and all requests in the queue will be processed after the maintenance window.
  • BIM 360 Design Collaboration
    • Unable to access files and models in Docs, and reporting features in Issues
  • BIM 360 Model Coordination
    • Unable to access files and models in Docs, and reporting features in Issues
  • BIM 360 Project Management
    • Unable to access Docs, and Reports. Users are expected to see page loading errors. Data will be available in offline mode on the mobile app
    • Unable to access reporting/exporting features in RFIs, Submittals, and Meetings
  • ACC AutoSpecs
    • Unable to access Files tool. Users are expected to see page loading errors
    • Unable to export members from the Members tool
    • Unable to “Add PDF files” “From Files” while uploading your specifications to a new or existing version and addendum
    • Unable to publish “Specification PDFs to Autodesk Docs”
    • Unable to publish “Submittals to Autodesk Build”
  • Pype AutoSpecs
    • Unable to publish “Specification PDFs to Autodesk Docs”
    • Unable to publish “Submittals to Autodesk Build”
  • Pype AutoSpecs
    • Unable to publish “Specification PDFs to Autodesk Docs”
    • Unable to publish “Submittals to Autodesk Build”
  • Pype Closeout
    • Unable to import from BIM 360 Docs
    • Unable to import from BIM 360 Submittals
    • Unable to export to BIM 360 Submittals
  • Pype SmartPlans
    • Unable to import from BIM 360 Docs
    • Unable to export to BIM 360 Docs
    • Unable to export to BIM 360 Submittals
  • Pype eBinder
    • Unable to import from BIM 360 Docs
  • BuildingConnected:
    • Unable to interact with files in Docs
  • Assemble: access to Docs
    • Unable to link or view files in Docs, create or update issues and import models from Docs
  • Autodesk Tandem
    • Unable to interact with files in Docs
  • All desktop products integrated with BIM 360 and Autodesk Docs
    • Unable to interact with Docs projects
  • APS – Data Management
    • Forge dependent on Docs integration features will be unavailable.
  • APS – Data Exchange
    • Data Exchange dependent on Docs integration features will be unavailable.

The following BIM 360 products/services in both environments will be unavailable and users are expected to see page loading errors from 7:00 AM UTC until 11:00 AM UTC, November 19:

  • BIM 360 Field Management

The following ACC and BIM 360 products/services will be partially impacted from 7:00 AM, November 19th until 12:30 AM UTC, November 20th:

  • Assets management will be in read-only mode. Asset data will be available to view, but updating existing data or creating new data will be disabled.

 

If you ever have questions pertaining to the current functionality of any Autodesk Product, be sure to check out the Autodesk Product Health Dashboard.

-Luke